JBL Speaker Won’t Turn On: Troubleshooting Guide!

Last Updated on February 28, 2024 by Nurul

When your beloved JBL speaker refuses to power up, it can be a frustrating experience. Fear not, as we delve into the solutions that will bring your speaker back to life.

In this comprehensive guide, we’ll explore step-by-step procedures to troubleshoot and resolve the issue of your JBL speaker not turning on.

1. Check Power Source

Verify Power Connection

  • Ensure the power cable is securely connected to both the speaker and the power outlet.
  • If using a battery, make sure it’s charged or try replacing it with a new one.

Outlet and Voltage

  • Confirm that the power outlet is functional by testing it with another device.
  • Check if the power outlet voltage matches the specifications of your JBL speaker.

2. Force Restart: A Quick Fix

Identify the Reset Button

  • Locate the reset button on your JBL speaker. It is typically a small indentation or a hidden button.

Perform a Hard Reset

  • Use a paperclip or a similar tool to press and hold the reset button for at least 10 seconds.
  • Release the button and try turning on the speaker again.

3. Battery Check for Portable Speakers

Low Battery Indicator

  • Some JBL speakers have a low battery indicator. Check if it’s lit, indicating a need for charging.

Charging Port Inspection

  • Ensure the charging port is clean and free of debris.
  • Use a compatible charging cable and adapter to charge the speaker.

4. Update Firmware

JBL Connect App

  • Download the JBL Connect app on your smartphone.
  • Check for firmware updates for your specific speaker model and install if available.

5. Software Glitches: Factory Reset

Backup Important Settings

  • If possible, backup your speaker settings through the JBL app or manual documentation.

Factory Reset Procedure

  • Refer to the user manual for your speaker model on how to perform a factory reset.
  • Execute the factory reset and attempt to power on the speaker again.

6. Check for Physical Damage

External Inspection

  • Visually inspect the speaker for any signs of physical damage, such as water exposure or impact.
  • If damaged, contact JBL customer support for further assistance.

7. Reach Out to JBL Support

Online Support Resources

  • Visit the official JBL support website for troubleshooting guides and FAQs.

Customer Support Contact

  • If all else fails, contact JBL customer support for personalized assistance.


In conclusion, a JBL speaker that won’t turn on can be attributed to various factors, ranging from power issues to software glitches. By following this comprehensive guide, you can systematically troubleshoot the problem and revive your speaker.

Remember, if all else fails, reaching out to JBL support ensures that you receive expert assistance tailored to your specific issue. Enjoy your music without the hassle of a non-responsive speaker!

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