How do I reset my JBL headphones?

Last Updated on May 7, 2024 by Nurul

This guide equips you with the knowledge to reset any JBL headphone model, troubleshoot common connection issues and restoring optimal performance.

Understanding When to Reset

Before diving into the reset process, consider these scenarios where a reset might be necessary:

  • Connection Issues: Your headphones struggle to connect or maintain a stable connection with your device.
  • Pairing Problems: You experience difficulties pairing your headphones with a new device, or previously paired devices no longer recognize them.
  • Functionality Issues: Buttons become unresponsive, volume controls malfunction, or unexpected audio behavior occurs.
  • Software Glitches: The headphones exhibit unusual behavior that a simple restart doesn’t resolve.

Remember: Resetting your headphones erases all paired devices and stored settings.

Identifying Your JBL Headphone Model

JBL offers a wide range of headphones. Knowing your specific model ensures you follow the correct reset procedure.

  • Check the packaging or user manual for the model name and number.
  • Alternatively, locate the model name printed directly on the headphones themselves (usually on the ear cup or headband).

Resetting Your JBL Headphones (Universal Method)

This method applies to most JBL headphones. If unsure about your model’s compatibility, consult the specific instructions mentioned in the next section.

  1. Power On: Ensure your headphones are powered on.
  2. Locate Volume Buttons: Find the volume up (+) and volume down (-) buttons on your headphones.
  3. Hold Buttons Simultaneously: Press and hold both volume buttons for more than 5 seconds.
  4. Observe LED Indicator: Look for the LED light on your headphones. It might blink rapidly or change colors, indicating a successful reset.

Confirmation: Your headphones should automatically enter pairing mode after resetting. This typically involves a blinking white or blue LED light.

Model-Specific Reset Instructions (if Universal Method Fails)

If the aforementioned method doesn’t work for your headphones, consult the following resources:

  • JBL Support Website: Visit the JBL support website and search for your specific headphone model. The website provides detailed reset instructions tailored to your model. [JBL Support]
  • JBL User Manual: Refer to the user manual included with your headphones. It should contain specific reset instructions.

Note: Some models might require different button combinations or variations in the holding duration.

After Resetting Your JBL Headphones

  • Forget Paired Devices: On your phone or music player, locate the Bluetooth settings and forget your JBL headphones from the list of paired devices.
  • Re-Pair Your Headphones: With both your headphones and device in pairing mode, follow the standard Bluetooth pairing procedure to reconnect them.


By following these steps and consulting the additional resources if needed, you can successfully reset your JBL headphones and restore their optimal functionality. This guide empowers you to troubleshoot connection issues and ensure a smooth audio experience.

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